Returns & Exchanges
At Abyss, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged items. If your new fashion piece doesn't fit your style or size, we provide a seamless process to ensure you find your perfect match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed to prevent damage during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while our team processes your refund or replacement within 5-7 business days.
